Novotel Freiburg am Konzerthaus

There is a large place in front of the hotel. It's easy to park the car for ten minutes to take off the luggage and check in. Then as instructed by the staff, we drove the car to the area of the underground garage which belongs to the hotel. The hotel is new and has many rooms. It takes 15 minutes to walk to the city center. There is a very Chinese restaurant by walking 10 minutes. Breakfast is good. The room is comfortable.

This hotel was amazing! We loved everything, the staff, the cleanliness, the lobby, the size of the rooms, the facilities, the pool. Some things you can't put your finger on how it makes you feel. The lobby in this hotel makes you feel so comfortable. It has sets of tub chairs, which are really comfortable, they spin around and almost hug you, they are so conducive to chatting and relaxing. It has a kids area where you feel like the kids are actively encouraged to play and draw without being an annoyance, the whole hotel seem vert accepting of kids. I could go on and on, but the cleanliness is off the scale, the service warm, friendly and helpful, the breakfast had everything you could ever want. The pancake machine was my daughter’s favourite, she was fascinated by it. We had the pool to ourselves, it is just the perfect size and temperature. There are towels supplied. This hotel just makes it easy to transition between floors, common areas, the pool and the rooms. You always feel very comfortable and at ease.

Good breakfast, clean rooms, proximity to station and shops. Given adjoining rooms as per request. Children given a treat upon arrival while we completed the check-in process.

We stayed here for only one night and it was absolutely perfect for our needs as we had an earlyish train from the Freiburg Hauptbahnhof (main train station) which is literally just across the road. We sadly didn't have time to use the pool and we didn't have breakfast so we can't comment on those but the room was big (we booked a family room for 4 of us and it was a large double and a large pull out sofa, already made up). The room had a mini fridge and a Nespresso machine. The bathroom and shower were lovely, room was spotless. Can't complain and would definitely stay again!

The hotel is a short walk from the Bahnhof. The front desk staff were pleasant and efficient. They provided good suggestions of where to eat in town (as well as mentioning what the hotel offered.)